Acosta understands how important order-to-cash (O2C) services are for a CPG company’s bottom line, because they involve all the processes that occur from the placement of an order by a customer to receipt and reconciliation of payment for that order. And while many companies outsource portions of their O2C cycle, we can deliver greater value by outsourcing the entire process. By implementing an end-to-end approach, we act as a single point of contact providing strategic leadership, which leads to smooth, timely operations that are closely aligned with a company’s overall business objectives. Plus, we apply a “best-shore” delivery method that allows us to customize on-shoring and off-shoring for each client to achieve the desired quality and cost savings.
Acosta’s order-to-cash process outsourcing services include: